Privacy Policy

Imaan Fragrances Privacy Policy

This Privacy Policy describes how Imaan Fragrances collects, uses, and discloses your Personal Information when you visit our website https://www.imaanfragrance.com/ or make a purchase from us.

Contact:

If you have any questions about this policy or want more information about our privacy practices, please contact us through the Contact Page on our website.

Collecting Personal Information:

We collect certain information about your device, your interaction with the Site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support. Here's a breakdown of what information we collect and why:

  • Device Information:
    • Purpose: To load the Site accurately for you and analyze usage for optimization.
    • Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
    • Information collected: Web browser version, IP address, time zone, cookie information, viewed pages/products, search terms, and interaction with the Site.
    • Disclosure: Shared with our processor Shopify.

  • Order Information:
    • Purpose: To fulfill your orders, process payments, arrange shipping, provide invoices/confirmations, communicate with you, screen orders for potential fraud, and offer relevant product/service information.
    • Source: Collected from you during the checkout process.
    • Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
    • Disclosure: Shared with our processor Shopify.

  • Customer Support Information:
    • Purpose: To provide customer support.
    • Source: Collected from you when you contact us for assistance.
    • Information collected: May include details related to your inquiry or issue.
    • Disclosure: May be shared with relevant departments within Imaan Fragrances.

Minors:

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information:

We share your Personal Information with service providers who help us fulfill our obligations to you, as described above. Here are some examples:

  • Shopify: Our online store platform. You can learn more about how Shopify uses your information here: https://www.shopify.com/legal/privacy.
  • Legal and Regulatory Compliance: We may disclose your information to comply with laws, respond to legal requests, protect our rights, or in the interest of public safety.

Behavioral Advertising:

We use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. Here's how:

  • Google Analytics: Helps us understand how customers use our Site. You can learn more about Google's privacy practices here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • Sharing with Advertising Partners: We share information about your Site usage, purchases, and interaction with ads with our advertising partners. This information is collected directly or through cookies and similar technologies (with your consent, depending on your location).
  • Shopify Audiences: Helps us show you relevant ads on other websites. Information shared includes your Site usage, purchases, and email address. Other Shopify merchants may also use this information to offer products you might be interested in.
  • Opting Out: You can opt out of targeted advertising using the following links 

Using Personal Information:

We use your Personal Information to provide our services to you, including:

  • Offering products for sale
  • Processing payments
  • Shipping and fulfilling your orders
  • Keeping you updated on new products, services, and offers

Lawful Basis for Processing Personal Information:

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information based on the following lawful bases:

  • Your consent
  • Performance of our contract with you
  • Compliance with legal obligations
  • Protecting your vital interests
  • Performing a task carried out in the public interest
  • Our legitimate interests, which do not override your fundamental rights and freedoms

Retention of Personal Information:

When you place an order, we retain your Personal Information for our records unless you request its erasure. For more information on your right to erasure, please see the "Your Rights" section below.

Automatic Decision-Making:

We do not engage in fully automated decision-making that has a legal or significant effect on you using customer data. Shopify, our processor, uses limited automated decision-making to prevent fraud, which does not significantly impact you.

Selling Personal Information:

Imaan Fragrances does sell Personal Information as defined by the California Consumer Privacy Act (CCPA). We sell:

  • Information about your use of the Site, your purchases, and the email address associated with your purchase

You can opt out of the sale of your information by contacting us. We do not sell information about minors under 16 and do not obtain affirmative authorization for such sales.

Your Rights:

  • GDPR (if you are an EEA resident):
    • Access your Personal Information
    • Port your Personal Information to a new service
    • Request correction, update, or erasure of your Personal Information

  • CCPA (if you are a California resident):
    • Access your Personal Information (Right to Know)
    • Port your Personal Information to a new service
    • Request correction, update, or erasure of your Personal Information You can exercise these rights by contacting us through the information provided in the "Contact" section above.

Cookies:

Cookies are small pieces of information stored on your device when you visit our Site. We use various cookies to optimize your experience, including:

  • Functional cookies: Ensure the Site functions properly.
  • Performance cookies: Provide insights into Site usage for improvement.
  • Advertising cookies: Deliver targeted advertising.
  • Social media cookies: Connect with social media platforms.

You can find a detailed list of cookies used on our Site and their purposes here: https://www.shopify.com/legal/cookies]

You can control and manage cookies through your browser settings. However, disabling cookies may negatively impact your user experience on our Site.

Do Not Track:

We do not alter our data collection practices when we detect a "Do Not Track" signal from your browser.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time.

Complaints:

If you have a complaint, you can contact us using the information provided in the "Contact" section above. You also have the right to lodge a complaint with the relevant data protection authority.